Refund Policy

1. Overview

At Zealify, we strive to ensure complete satisfaction with our services. This Refund Policy outlines the terms and conditions for requesting and receiving refunds for our services.

2. Subscription Services

2.1 Monthly Subscriptions

For monthly subscription services, we offer a 30-day money-back guarantee from the date of purchase. If you are not satisfied with our service, you may request a refund within this period.

2.2 Annual Subscriptions

Annual subscriptions are eligible for a refund within the first 30 days of purchase. After 30 days, refunds will be prorated based on the remaining time in your subscription.

3. Refund Process

To request a refund:

1. Contact our support team at support@zealify.io
2. Provide your account details and reason for the refund
3. Our team will review your request within 2 business days
4. If approved, refunds will be processed within 5-10 business days

4. Non-Refundable Items

The following items are not eligible for refunds:

• Custom development work
• Training sessions
• Consulting services
• Add-on features or modules

5. Payment Method

Refunds will be issued to the original payment method used for the purchase. The time it takes for the refund to appear on your account may vary depending on your payment provider.

6. Account Access

Upon receiving a refund, your account access will be terminated at the end of your current billing period. You will not be able to access premium features after the refund is processed.

7. Exceptions

We may consider refunds outside of our standard policy on a case-by-case basis for:

• Technical issues preventing service usage
• Billing errors or duplicate charges
• Service unavailability
• Other exceptional circumstances

8. Contact Information

If you have any questions about our refund policy, please contact us at:
Email: support@zealify.io
Address: 123 Business Street, San Francisco, CA 94105